Captain Floor - Restaurant Service Supervisor

Join PEACH HOSPITALITY GROUP in the vibrant heart of Bali as a Captain Floor, where you will play a pivotal role in delivering exceptional dining experiences. As the face of our restaurant, you will lead our service team, ensuring seamless operations and maintaining the highest standards of service. In this dynamic role, you'll be responsible for overseeing daily operations, training and mentoring your team, and ensuring our guests leave with a memorable and delightful experience.

Our restaurant in Badung is a bustling hub of activity, and we need someone who can thrive in a fast-paced environment. You'll be working closely with our kitchen team to ensure timely and accurate food delivery, and you'll be the first point of contact for our guests, setting the tone for their entire dining experience. With a salary range of Rp 3460000 - Rp 3680000 per bulan, this is a great opportunity to join a growing and reputable hospitality group in Bali.

📋 Tanggung Jawab Pekerjaan

• Oversee daily restaurant operations, including staff scheduling, inventory management, and food and beverage service.
• Lead and mentor your service team, ensuring they are well-trained and capable of delivering exceptional customer service.
• Maintain high standards of cleanliness and presentation in the dining area.
• Handle guest complaints and concerns professionally and promptly.
• Work closely with the kitchen team to ensure timely and accurate food delivery.
• Monitor and report sales and customer satisfaction data to management.
• Ensure compliance with health and safety regulations.
• Promote and uphold the company's values and culture.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a supervisory or leadership role in the hospitality industry.
• Proven track record of delivering exceptional customer service.
• Strong leadership and communication skills.
• Ability to work well under pressure and in a fast-paced environment.
• Knowledge of POS systems such as Micros, Clover, or Square is a plus.
• Familiarity with food and beverage service standards and best practices.
• Valid food handler's permit or willingness to obtain one.
• Ability to stand for long periods of time and lift up to 20 lbs.

🛠️ Keahlian

Lowongan Terkait